Matt Ward, President and CEO of inConcert Web Solutions Inc., has become Master Certified by Constant Contact®, Inc., the trusted marketing advisor to more than 600,000 small organizations worldwide.

To achieve this Master Certification, the highest level of Constant Contact’s Solution Provider partner education, Ward has completed a rigorous curriculum with five levels of assessment. These assessments include a Constant Contact knowledge exam, proven customer satisfaction results, and an interview and consultation, among other significant measurements. This comprehensive program ensures that when a business chooses to work with a Master Certified Solution Provider, they are getting the services of an expert with proven results.

Ward has been an active participant in the Solution Provider Program since its inception, seeking to gain experience and knowledge related to email marketing to enhance the abilities of inConcert’s clients to market their businesses.


“Achieving this level of knowledge only increases the significance to our clients and small businesses/nonprofits in our area,” said Mark Smith, General Manager.  “As a Master Certified Solutions Provider, inConcert can now offer our email marketing expertise to our clients and prospects to help them grow.”

As a thought leader with extensive expertise in web development, Internet strategies, and social media promotion, Ward is a frequent contributor and interviewee for many local and regional publications and professional organizations, including the New England Real Estate Journal, the Worcester Business Journal, and the Connecticut Business and Industry Association.

Prior to founding inConcert, Ward worked for international web portal powerhouse Lycos where he worked with industry giants such as Google, Yahoo!, and MSN.

“Small businesses are inundated with solutions and services claiming to help achieve success—and while most could really benefit from that help, knowing which services to trust can be daunting,” said Arthur Steinert, vice president and general manager, channel partner sales and marketing, Constant Contact.  “With a Master Certified Solution Provider, small business owners can feel confident that they are truly getting the best of the best. By completing Master Certification, Matt Ward has demonstrated advanced knowledge in online marketing best practices and a proven track record in delivering measurable results for the clients that seek the services of inConcert Web Solutions Inc.”