Nothing is more frustrating than having to ask over and over for a vendor to complete a task. Or having to go back to them because it’s not the way you wanted it. At inConcert we are continually striving to “Get it Right”, quickly, affordably, and the first time! Our staff is rewarded regularly with incentives based on their proactive actions to make sure our clients are not only satisfied but impressed.
Keep Your Word.
We believe it’s important that you do what you say you’re going to do. That all starts with setting expectations up front with the client, confirming we are all on the same page, and then delivering on those expectations. This is how we build a reputation that our clients can trust.
We’re interested in you and your business, we’re not looking to just sell you a “bill of goods”. We take the time to get to know as much as we can about your business and your goals so we can effectively guide you in your marketing efforts.
We don’t believe service stops after we’re paid. We stand behind our work and strive to be sure the client is always satisfied. At inConcert, you’ll find the on-going support we provide is second to none. Our developers and support staff are committed to maintaining long lasting relationships through consistent customer service.
Be Creative and Current.
Our employees provide a wealth of new ideas, feeding better products and services. inConcert encourages their employees to have fun while maintaining a level of professionalism. We get great satisfaction out of pooling our diverse set of perspectives and experience to collaborate on projects while working toward a common goal. The company holds regular strategy meetings based around new technology, processes, techniques and trends. We try not to take ourselves too seriously, and use our imaginations to be on the leading edge.
Your Success is our Success.
Ultimately we aren’t going to be successful unless our clients are successful. More than half our clients come via referral, we want to be sure when you tell someone about inConcert it’s a positive thing. It’s important to us that our clients feel some of their success comes because of the work we’ve done. We’re focused on your success so that you’ll reap the rewards and want to tell others.