Nothing is as certain in life as change and changes often do not come with advance notice. Illness, market downturns, new competition and many other factors can play a role in how well your clients are able to collect what is owed to them by their clients. When they...
When you aren’t able to answer a phone call and a client or a potential client listens to your outgoing voice message, what impression are you making on the caller? When answering machines and voicemail first made their way into our everyday work lives it was new...
Does this story sound familiar? You place the call and leave a message… but no response. This happens weekly, so you keep calling back. For some reason, your web guy just doesn’t call you back. Why is that? After all, you most likely want a simple answer...
Many of our customers already have websites when they come to us for the first time. Some of them only need a new web maintenance team because their old web people were unreliable or hard to work with. Others ask us to redo their entire site. Since our web work is...
Some clients come to us with a clear vision of what they want their final project to look like; some even bring in sketches, reference images or brainstorming notes. But sometimes clients like to leave the whole creative process to our design team, which is perfectly...
If you’ve done business with inConcert, you know that we have a solid process in place to create our new website projects. We inform every prospective client about our process and why we have one in place (basically…it’s saves us time and saves you...
