Social Media = Customer Service
What's the first thing you do when you're frustrated by a product or service? Most people instinctively complain to anyone who will listen. With smartphones in every pocket in today's world, blasting out these negative messages is easier than ever, as you can blog,...
Fast Food Website Design
You're familiar with traditional fast food restaurants... and what they offer. The benefits are pretty straightforward: quick and cheap. They certainly serve a purpose... typically, you are in a pinch for time and need something quick. Or you just have a couple...
What is the problem with online customer reviews?
As all business owners know, referrals are the golden ticket to business success. We live and die on referrals. The more we get, the more successful our companies tend to be. While it's not always true that referrals equal success, it is often a Key Performance...
Be careful what you query?
Recently, I built one calendar functionality within WordPress. Not thinking too much while building it, I used "month" and "year" as query variable names and added a rewrite rule so that I could keep the same permalink style without having to do the normal question...
What happened to my web guy?
Does this story sound familiar? You place the call and leave a message... but no response. This happens weekly, so you keep calling back. For some reason, your web guy just doesn't call you back. Why is that? After all, you most likely want a simple answer to a...
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