Do you need a Twitter glossary?

by | Dec 2, 2013 | Social Media

Is Twitter too confusing for you? There are so many social networks out there that it can be difficult to keep  up with all of them. Here’s one simple test… try to decipher the following message, which you can assume was posted by @inConcertWeb:...

5 Major Signs You Need Help With Social Media

by | Nov 25, 2013 | Social Media

Social media, an inherently ever-changing service, can be quite confusing regardless of the era in which you grew up. From sudden new features to sly privacy policy changes, these types of websites keep their users on their toes. Despite the confusion, social media is...

Resistance is Futile

by | Nov 18, 2013 | Social Media

If you’re under the impression that you and your company can avoid social media just by refusing to register any accounts, think again. Managing your company’s reputation can be trickier than you think. There are many sites out there that will create their...

Social Media = Customer Service

by | Oct 28, 2013 | Blogging, Social Media

What’s the first thing you do when you’re frustrated by a product or service? Most people instinctively complain to anyone who will listen. With smartphones in every pocket in today’s world, blasting out these negative messages is easier than ever,...